Mimecast Delegate Mailbox
The following denotes how to access a Mimecast delegate mailbox.
Walkthrough
If you've been assigned delegate mailbox access, you are able to use Mimecast Personal Portal as that user.
- Click on your Profile Avatar in the top right hand corner. A list of the delegated accounts you can access is displayed.
- Click on the Open button next to the delegate mailbox you want to access. A new browser tab is displayed for the delegate's account.
- Once access to a delegate's mailbox is displayed, all the functionality available to your account is available for the delegate's account. This includes the ability to access their:
- Inbox and Sent Items folder
- Archive folders
- Calendars
- Personal / Moderated On Hold queues
- Bounced / Rejected Messages lists
- Managed Senders lists
When composing a message, it is sent from the delegated user.
To switch back to your profile, click on the original browser tab.