Baldwin Group Email Security
The Baldwin Group uses Transport Layer Security (TLS) technology to protect the privacy and integrity of email in-transit. TLS encrypts the connection between mail servers, ensuring that emails are transmitted securely. This creates a protected, encrypted tunnel (using Secure Sockets Layer, or SSL) to prevent unauthorized access or changes to emails sent over the internet.
This technology helps safeguard email communications, making it much harder for anyone to intercept, alter, or eavesdrop on emails.
TLS Encryption vs. Secure Portal Emails
While all emails are encrypted during delivery, we also make efforts to apply an extra layer of protection through our Secure Messaging Portal. Emails sent this way require recipients to log in to a secure website (via a link sent to the recipient) to read the message, further securing access to emails containing sensitive information or attachments.
When Do Emails Automatically Go Through the Baldwin Secure Portal?
Sometimes, Baldwin's email servers will automatically send an email through the Secure Portal instead of regular encrypted delivery. This happens when:
• The recipient’s email service doesn’t support TLS encryption – TLS (Transport Layer Security) keeps emails safe, and if the recipient’s email provider can’t use it, the email will go through our Secure Portal for extra protection.
• The email contains sensitive information – If the email includes large quantities of personal data or health information, it will be sent through our Secure Portal for added security.
• The email has large attachments – If the email and combined attachments are too large (over 15MB), the Secure Portal prevents recipient email size limitations from interfering with the successful delivery of the message.
Additional Benefits of Messages Sent Using the Secure Portal:
• Prevents forwarding – Recipients can’t forward the email to others, preventing sensitive information from reaching unintended recipients.
• Additional security – The email and data associated will remain within the secure portal, reducing the risk of leaks.
• Message expiration – Messages can be set to expire after a certain time.